Crystalvue- CSR

Common Good

Crystalvue devotes resources towards cultivation of youths, caring for the disadvantaged and rural medical service. We hope to foster the development of society with kindness, passing on the power of love and prospect.

Inclusive Workplace

Employees are the most important assets to Crystalvue. We have established and implemented policies and rules to ensure occupational safety, health implementing, welfare and rights for employees.

Occupational Safety

1. 24HR Surveillance and Hazard Identification
2. Occupational Accident Prevention
3. Regulation Inspection
4. Safety and Emergency Training Programs

Occupational Health and Welfare

1. Annual Regular Physical Examination for all employees
2. Company Parties and Activities hold by Employee Welfare Committee
3. Diverse Learning Resources and Channels
4. Employee Insurance and Pension Plan

Stakeholder Management

Crystalvue aims to work with stakeholder partners transparently, efficiently, and properly to create a long-term and sustainable eco-sphere of co-prosperity and cosharing.

Stakeholders	Topic of Communication	Channel of Communication、Frequency of Communication	Corresponding Channel
Customers	1. Information Security 2. Quality of Products and Service 3. Returns and Replacements	Crystalvue strives to offer the highest quality of products and service to our customers and to the world. We have obtained ISO 13485 and Taiwan GMP certification and have passed all quality assurance audit. We have established "Quality Control Procedures" and "Internal Quality Audit Control Procedures" to ensure the products are made with highest standard. For returns and replacements, we have established "Customer Feedback/Complaint Handling Procedures" and "Customer Satisfaction Survey Control Procedures" to provide service and protect the rights for customers.	Sales Department Sales01@Crystalvue.com.tw
Employees	1. Employee Benefits 2. Operating Conditions 3. Environmental Safety Projects	Employees are the Company’s most precious and irreplaceable assets. Crystalvue provides employee benefits such as physical examination, group insurance and company parties. All the information is announced through internal e-mail and bulletin board. In addition, Crystalvue holds a company-wide meeting every week, where all departments report on the work status and share information publicly. We also welcome employee to share their thoughts and opinions through written notes, internal extension, e-mail or in person anytime to their manager or Human Resource Department. We value the mutual commitment between the Company and our employees.	Human Resource Department TEL: (03)360-7711 HR@Crystalvue.com.tw
Investors	1. Corporate Governance 2. Stakeholder Engagement 3. Company Performance and Growth 4. Future Prospects	Crystalvue convenes annual shareholders meeting and publishes the annual report, holds investor conference, and announces quarterly financial reports every quarter. In accordance with the regulations of the competent authority, Crystalvue will announce important information, such as corporate governance, operational performance, through Public Information Observatory and the company website to strengthen the transparency of information disclosure and protect the rights for investors. Crystalvue has established a sound investor relations system to interact and communicate with investors.	Investor Relation Shareholder@Crystalvue.com.tw
Suppliers	1. Supply Chain Management 2. Company Performance 3. Prohibited & Restricted Substances Policies	Integrity is our core value. Crystalvue adheres to the principles of fairness, honesty, trustworthiness, and transparency in every business transactions. We have established the "Integrity Management Code", "Procurement Management Procedures" and "Supplier Management Procedures" to protect the legitimate rights and interests of both parties. Crystalvue conducts irregular factory visits, meetings, counseling and audits with suppliers. We evaluate suppliers every six months. We also provide contact information for our suppliers to appeal by phone or email.	Purchasing Department TEL: (03)360-7711 Purchase@Crystalvue.com.tw
Government	1. Operational Status 2. Environmental Safety Projects 3. Regulatory Compliance	Crystalvue communicates with the governmental authority through meetings, telephone, e-mail or official documents, and cooperates with the government by implementing regulatory inspections and participating in seminars from time to time. Crystalvue also advocates various charity activities and initiatives.	Administration Department TEL: (03)360-7711 HR@Crystalvue.com.tw
Other Channels: For other information and channel, please leave us a message through Contact page.

Green Manufacturing

Crystalvue aims to facilitate coexistence and mutual prosperity between business and environment.

A

Crystalvue complies with ISO13485 specifications. The manufacturing process is mainly assembly of products, which is less harmful to the environment. All the raw materials purchased from our suppliers have adhered to Restriction of Hazardous Substances Directive (RoHS) compliance, which prevents the risks posed to human health and the environment related to the management of electronic and electrical waste.

B

Crystalvue is committed to environmental sustainability by complying with international environmental regulations in all process of research and development, design, manufacturing, sales and distribution. We have also comprehensively implemented energy-saving and carbon-reduction measures to fulfill corporate environmental protection responsibilities and obligations.

C

Crystalvue fully supports environmental policies regulated by the authorities, and will keep abiding by the rules to protect our environment while increasing the Company's value.

Corporate Social Responsibility